Unlock the Power of Your Data: Introducing Visualizations in Flow Platform's Report Center
We are welcoming a significant upgrade to the Flow Platform's Report Center, with focus on bringing your data to life with a range of po
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Platform Updates
Introducing Service Tags: Find the Right Linguist, Instantly
Streamline vendor management and prioritize qualified linguists with Flow Platform's new Service Tags feature. This update simplifies your workflow by sending a single, instant notification to all available vendors. The system then uses credential tags to help you easily identify and select the most
Interpreters for workers' compensation claims get early disclosure for accurate fulfillment
Interpreters using our On the Spot! app can now review critical appointment details early. This leads to more accurate fulfillment and better outcomes in Workers' Compensation cases.
Network outage on June 23, 2025
We're writing to share details about a recent network outage that our users may have experienced, particularly those on the Eastern time
Supercharging On The Spot! Notifications: A Seamless Transition to Flow
Upgrades push notifications to Flow platform, boosting message capacity to 720,000/hour. This dramatically improves real-time schedule updates for interpreters and enables management to instantly share new opportunities, ensuring everyone stays informed and efficient.
Introducing Flow Platform Travel Settings 2.0 update
A significant upgrade to the Flow Platform that will improve how you manage vendor travel: Flow Platform Travel Settings 2.0! This update is
New Incident Statistics Now Available in Report Center
New incident statistics in Report Center include lead time, vendor analysis, time filters, and export to Excel and PDF.
Self-Assign Just Got Smarter: Updates to On the Spot! for Mobile and Web Users
Updated self-assign feature improves mobile and web experience, now integrated with Flow Bridge events.
Instant Help is Here: Flow Platform’s Review Center Now Features Integrated Documentation
Flow Review Center now includes instant help and docs - boost QA productivity and reduce training time.