Section

Platform Updates

What is new and improved across the Flow Platform.

Platform Updates

On the Spot! update prevents accepting cancelled assignments

Recent update prevents accepting cancelled assignments on Android and iOS devices. Previously, anyone with permission to accept assignment was able to self-assign using mobile devices. After update, On the Spot! will adv

Blog Team · · 1 min read
Platform Updates
Platform Updates

Surcharges can be added to Client Invoice and Vendor Compensation

In Control Center, you can now create custom surcharges, such as fuel surcharge, that can be applied based on modality, either for a determined period of time or indefinitely, and can be added automatically to your cl

Blog Team · · 1 min read
Platform Updates
Platform Updates

Upload assignment specific documents and share with PMs and Vendors

If you have assignment specific documents that you want to make accessible to your PMs and Vendors, you can now upload documents, in any format, when entering a new request. They can be visible internally only, or you ca

Blog Team · · 1 min read
Platform Updates
Platform Updates

Journal in Control Center

With the addition of the Journal in the Control Center of each assignment, where PMs spend most of their time, they now have access to every journal entry, automated or manual, made by vendors, clients, and other PMs. In

Blog Team · · 1 min read
Platform Updates
Platform Updates

REPORT CENTER and virtual interpreting

As we complete addition of the virtual interpreting services (VIS) to ScheduleInterpreter®, REPORT CENTRE now allows to filter reports based on modality. Reports are available in the browser as well as MS Excel and CSV f

Blog Team · · 1 min read
Platform Updates
Platform Updates

Remote services

While many facilities prefer to have on-site interpreter, remote interpreting services now have bigger footprint and need to be managed with precision. New option to hide physical location details in the paperwork and On

Blog Team · · 1 min read
Platform Updates
Platform Updates

Major update for siConnector

Latest update to siConnector brings ability to import data content of the 3rd party providers to populate the schedule and complete billing and compensation transactions. One of the new features is reverse billing.  The

Blog Team · · 1 min read
Platform Updates
Platform Updates

Some help with reminders

In some circumstances, use of ScheduleInterpreter mobile application On the Spot! is not an option. In those cases more traditional approach of getting a hard copy of a document and uploading it back into the platform is

Blog Team · · 1 min read
Platform Updates
Platform Updates

No broadcast gets major update

No broadcast report presents PMs with a list of assignments that did not reach out to any vendors.  There could be multiple reasons why it happened. No notification option was selected or no qualified vendors at the time

Blog Team · · 1 min read
Platform Updates
Platform Updates

Little things - big impact

We completed and rolled out the option to apply templates of rates for multiple services or languages to group of accounts at once.  This streamlines building up large scale operations with complex price structures. Upda

Blog Team · · 1 min read
Platform Updates