RingCentral joins the list of supported platforms
RingCentral is now supported as conference platform for virtual interpreting services.
Section
Platform Updates
What is new and improved across the Flow Platform.
Communication center - confirm interpreter with legal paperwork attached
Deliver contract or agreement for interpreting request when interpreter is assigned.
Review center late time entry can be removed from QA process
New options enable to alter QA process for interpreting assignments.
Interpreting services modifiers and cancellation policies management
Managing settings for interpreting services with any level of complexity becomes faster and more transparent. ScheduleInterpreter® continues to improve enterprise management tools offering enhanced templating process. Th
Financial transactions in the Journal
ScheduleInterpreter® is in the process of completing structural updates to enable publication of the financial transactions in the assignment Journal. The updated version of the Journal will feature date and time when cu
Account notes visible in scheduling form and control center
Account notes tab is where you store important information pertaining to that particular account. They can be instructions for your Project Managers, for your vendors, and they can be automatically included in the commen
Interpreting - using surcharges to control rising prices
How dynamics of 2021/22 are changing prices in interpreting industry.
More automation for rush and emergency interpreting assignments
When project managers reschedule assignments can't be filled under rush or emergency conditions, ScheduleInterpreter® will review the new conditions and make necessary adjustments in the billing and compensation inst
Find vendor update
Find vendor is one of the most used option in ScheduleInterpreter®. This update restores functionality to accurately locate interpreter speaking specific language. Selecting only language does not require geo location o
Interpreter availability - user interface improvements
Interpreters availability update improves quality and accuracy of the responses.