Interpreting assignment journal performance improvement
Interpreting assignment journal is now faster and more efficient.
Section
Platform Updates
What is new and improved across the Flow Platform.
Lack of resources can now be tracked with incident report
Tracking the lack of interpreting resources can be centralized using incident reporting.
Interpreting ISO reporting is being renamed into incident reporting
Interpreting ISO reporting is now interpreting incident reporting.
Account center - OPI services reset process update
Over the phone interpreting services reset option is updated.
Assignment control center - better branch management
This is a minor update for those who operate using branch management. To ensure accuracy of the information displayed in the assignment control center, all interpreters not operating in the territorial branch are remove
ScheduleInterpreter® Calendar Flow is coming soon as early access option
ScheduleInterpreter® next generation interpreter management tools are ready for early access.
Interpreting assignment control center performance boost
Hiding inactive interpreters' profiles improves the process of locating and assigning an interpreter.
Travel settings 2.0 - update addresses combining travel and service time
This is a minor update affecting very specific conditions. This update only affects conditions when assignment has been completed within very short time and arrival travel time was shorted than minimum billable, while at
On the Spot! improves accuracy of the data collection
On the Spot! mobile application for interpreters reduces the number of tasks necessary to complete the assignment.
RingCentral joins the list of supported platforms
RingCentral is now supported as conference platform for virtual interpreting services.