Consumers' profiles are now accessible in all accounts with a single click
Consumer profiles help to improve accuracy and speed in scheduling interpreters.
Section
Platform Updates
What is new and improved across the Flow Platform.
Consumer center update focuses on insurance data and performance
Enhanced data sets for consumers now include insurance details, improving billing accuracy and quality of services.
ATP expiration is added to the enterprise tools
ScheduleInterpreter brings many convenient and easy to use tools for enterprises to manage their customers. The latest tool added to the collection is expiration of the current active time period (ATP). When the need to
Locations are now part of duplicate interpreting request prevention
What is good for science may not always be good for interpreting services management. This update introduces duplicate prevention for assignments scheduled at common locations. Update especially important for organizatio
Update to schedule interpreter form
Schedule interpreter form received the boost with all BETA options moving into production status. This includes separation of the requesters and accounts as well as splitting large scale enterprises into selection of the
Viewing notes for request, service and bill to accounts can be personalized
ScheduleInterpreter now provides comprehensive personalized option to review notes for all accounts during scheduling process. Project managers and members of the administrative team can customize layout based on their p
Metadata is coming to ScheduleInterpreter®
Collecting metadata for interpreting assignments is now possible with ScheduleInterpreter.
July 4 through July 11 '22 - week of bug hunting
We resolved number of bugs resulting from old structure of the mileage rates. This includes multiple rates stored under account profile and their population using ATP rules. Several updates were posted to address special
Consumer middle name
Consumer details are being enhanced with middle name field. It remains optional and can be skipped. With this update the name can be provided as an initial or a full length name. Update affects interpreting requests for
Mileage billing and compensation upgrade
This upgrade simplifies the process of configuring financial settings and operating enterprises with asymmetrical mileage cost structures. It is now possible to configure two separate compensation rates for employees and