Cancellation policies update
Accounts' cancellation policies were updated to accurately select languages affected by the policy. Prior to the update, when editing multiple policies without refreshing the screen, list of languages would be accumu
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Platform Updates
What is new and improved across the Flow Platform.
Offering flexible modality of interpreting for customers
Selections and options are always great. Over time our subscribers built an impressive portfolio of customers who use various modalities for interpreting. With remote interpreting continuing its evolution and some enterp
Session timer is added for OPI interpreters
Update helps interpreters collecting details of assignments to continue see the length of their session. Update also adds ability to alter content of the initially collected details, including first and last name of the
Forms designer enables hiding the address block
FORM DESIGNER is updated to offer hiding of the address block. Address block includes two lines of actual address, city, state or province and postal code. Option also removes the selection of the country. This can be us
Import ID is added to find assignment
Find assignment is enhanced with new option to display import ID coming from 3rd party platforms such as EPIC or Cerner, or when used while importing the scheduled using the siConnector. Option can be activated using per
iSign for virtual interpreting services is available in BETA
iSign is ScheduleInterpreter replacement for DocuSign or Panda Docs is available in early beta
Preparing to restart publishing updates in real time
Last 5 months were very busy for our team. We are preparing blog to become active again with daily updates. There are several new items that will be added to the platform in general and we can't wait to share them wi
Modality is now listed in OTS calendar
It is important for your interpreters to know the modality of an appointment right away, that way they can provide their availability or accept a job without having to dig deeper for additional information. With the new
Multiple updates to various modules of the platform
This week starts with number of important updates across multiple modules in ScheduleInterpreter®. New option preventing interpreters to accept the assignment using On the Spot!, when it overlaps with another assignments
Communication center update
Communication center is one of the most vital parts of ScheduleInterpreter®. Every month the platform broadcasts tens of millions of communication items including emails, text messages and push notifications. Emails now