Flow Platform Blog

Latest news and updates

Platform Updates

Remote services

While many facilities prefer to have on-site interpreter, remote interpreting services now have bigger footprint and need to be managed with precision. New option to hide physical location details in the paperwork and On

Blog Team · · 1 min read
Platform Updates
Platform Updates

Major update for siConnector

Latest update to siConnector brings ability to import data content of the 3rd party providers to populate the schedule and complete billing and compensation transactions. One of the new features is reverse billing.  The

Blog Team · · 1 min read
Platform Updates
Compliance

Vendor compliance reports are now part of DOCUMENT DESIGNER

With compliance requirements constantly changing we now offer full design capabilities for compliance reports.  Find your way to DOCUMENT DESIGNER and create compliance reports your organization needs to effectively mana

Blog Team · · 1 min read
Compliance
Platform Updates

Some help with reminders

In some circumstances, use of ScheduleInterpreter mobile application On the Spot! is not an option. In those cases more traditional approach of getting a hard copy of a document and uploading it back into the platform is

Blog Team · · 1 min read
Platform Updates
Platform Updates

No broadcast gets major update

No broadcast report presents PMs with a list of assignments that did not reach out to any vendors.  There could be multiple reasons why it happened. No notification option was selected or no qualified vendors at the time

Blog Team · · 1 min read
Platform Updates
Platform Updates

Little things - big impact

We completed and rolled out the option to apply templates of rates for multiple services or languages to group of accounts at once.  This streamlines building up large scale operations with complex price structures. Upda

Blog Team · · 1 min read
Platform Updates
Platform Updates

State and province tags are in the Journal

Well, while we at it, the Journal now provides the option to show the state or province of the residency for the interpreter. For government organizations and companies providing interpreting services and operating in th

Blog Team · · 1 min read
Platform Updates
Platform Updates

Service tags are making rounds in the platform

Update to the VENDOR CENTER allows language service providers, courts and hospitals to begin tagging of the services, based on individual profile of the vendor. For example, interpreters capable of providing certified se

Blog Team · · 1 min read
Platform Updates
Platform Updates

ScheduleInterpreter® VDO in any browser

New day and another great news.  After working hard on compatibility of multiple browsers, we are happy to report that ScheduleInterpreter® VDO is confirmed to be compatible with Mozilla Firefox, including mobile and all

Blog Team · · 1 min read
Platform Updates
Platform Updates

ScheduleInterpreter® VDO on any device

We knew this day will come and with development spanned across nearly 14 months, we are now releasing the latest version of ScheduleInterpreter® VDO. Mobile devices and remote work were two factors defining the developme

Blog Team · · 1 min read
Platform Updates